Got Questions? We’ve Got Answers.
Welcome to our FAQ section! Whether you’re wondering about shipping times, order tracking, returns, or how to customize your Labubu accessories, you’re in the right place. We’ve gathered the most common questions from our community to make your experience smooth and enjoyable. If you can’t find what you’re looking for, feel free to reach out — we’re here to help.
Shipping
All orders are shipped within 24 to 48 hours (working days).
You can expect your package within 6 to 10 business days depending on your country.
Yes! You’ll receive a tracking link by email as soon as your order ships.
Payment
Absolutely. Our payments are 100% secured via trusted services like Stripe, PayPal, Visa, Apple Pay and more.
We accept credit/debit cards, Apple Pay, and other secure payment options.
Yes, an invoice is automatically sent to your email after checkout.
Returns
Yes — we offer free returns within 14 days after delivery.
Just contact us at contact@labubu-accessories.com and we’ll guide you through it.
We’ll send you a replacement or refund immediately if your product arrives defective.
Still looking for answers?
Can’t find what you’re looking for? Our team is here to help you with any questions — whether it’s about an order, a custom accessory, or just Labubu love!
Click below to reach out — we’ll get back to you within 48 hours.